Reservations Agent

Front of House
Job Role:
Reservations Agent
Staff- Line level
Salary Description:
Wyndham Worldwide
Job Ref:

Reservations Agent What you'll do
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Wyndham Destinations Asia Pacific offers great company benefits including discounted resort stays across Australia, New Zealand and Fiji, subsidised private health insurance, training opportunities and a fantastic working environment on offer! Ramada Resort Shoal Bay is currently looking for an experienced customer focussed individual to join the team as a full time Reservations Agent. The successful candidate will assist in the day to day running of the reservations department. Your attention to detail, excellent customer service skills and ability to thrive in a fast paced environment will assist in the company vision of making holiday dreams come true!


Our ideal candidate will possess:

- Previous experience in a similar role.
- Competent use of Siteminder and third party websites
- Competent in yield management (ability to maintain rates & occupancy and return to owners)
- Previous experience working with Wholesalers, allotments and contracts
- Ability to confidently schedule and coordinate Sales & Marketing including identifying target markets
- Genuine passion about customer service and exceeding customer expectations
- Effective communication and negotiation skills
- High level knowledge in use of Microsoft Office and Property Management software required (Hirum preferred)
- Immaculate presentation and grooming standards
- Ability to work a flexible roster, including evenings and weekends
Wyndham Destinations is one of the market leaders in Vacation Ownership development, with a network of national and international resorts. We pride ourselves on our professional yet relaxed culture where we offer continued support towards career development and growth.

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Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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