Accounts Receivable

Industry:
Hotels
Department:
Finance and Accounts
Job Role:
Accountant
Level:
Staff- Line level
Location:
Europe
Area:
Others
Salary Description:
Competitive
Posted:
22-Apr-19
Recruiter:
Raffles Hotels and Resorts
Job Ref:
RWW00095

Raffles Hotels & Resort s is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Europejski Warsaw, scheduled for opening in 2018, not only brings a new luxury hotel to this fast changing city, but also heralds the next chapter for one of the city's most iconic and best loved buildings. It will offer its guests 106 luxurious rooms and suites, Europejski Grill restaurant, legendary Long Bar and Lourse Warsaw Patisserie. The hotel will also house a Raffles Spa featuring six treatment rooms and an indoor pool.

If you are looking for a dynamic environment for growth, please join us as:

Accounts Receivable Supervisor

Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:

• To consistently provide thoughtful, caring and sincere service
• To handle all guest billing issues and disputes, including credit card initial inquiries and charge backs
• To guarantee proper handling of the filing systems in place according to the policies and procedures
• To prepare account billings promptly and accurately with required supporting documentation
• To monitor customer account details for non payments, delayed payments and other irregularities
• To reconcile accounts
• To communicate with customers via phone, email, mail or personally
• To follow departmental policies and procedures
• To follow all safety policies
• Other duties as assigned
Qualifications:

• Previous office administration or Accounts Receivable knowledge preferred
• Computer literate in Microsoft Window applications or relevant computer applications required
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:

• Frequent sitting throughout shift
• Occasional walking, lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramp
Visa Requirements: Must be eligible to work in Poland

ABOUT ACCORHOTELS

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making " Feel Welcome " resonate as the finest hotel promise. AccorHotels provides an extensive offer to students including complementary brands-from luxury to economy - that are recognized and appreciated around the world for their service quality: Raffles Hotels & Resorts, Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel, Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1. We are committed to a culture in which our colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and rich culture, we are consistently recognized as a top employer and a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. For more information, please visit accorhotels.jobs and frhi.com/careers .

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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