Asst.Restaurant Manager - Italian Cuisine

Food and Beverage Service
Job Role:
Restaurant Manager
United Arab Emirates (UAE)
Salary Description:
Crowne Plaza Dubai
Job Ref:

Do you see yourself as an Asst. Restaurant Manager – Italian Cuisine?

What's your passion? Whether you're into scuba diving, golf or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like you to join our friendly and professional team - people that help us create great hotels guests love.

The Crowne Plaza Dubai is an upscale hotel brand located along the business area of Sheikh Zayed Road with over 568 rooms, 12 international restaurants and bars, and has one of the largest meeting, conference and banqueting facilities in the UAE.

We are looking for reassuring, social, goal-oriented, dynamic, confident people to join around 600 colleagues who are committed to maintaining the highest standards of quality and service which define our company. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

At the moment, we are looking for an Asst. Restaurant Manager – Italian Cuisine to join our enthusiastic, warm and friendly Food & Beverage team at Crowne Plaza Dubai.

As an Asst. Restaurant Manager Italian Cuisine, you will manage the efficient operation of the Al Fresco Restaurant through customer focused service delivery.

• Participate in the preparation of the annual departmental operating budget and financial plans.
• Monitor budget and control expenses with a focus on food, beverage, and labor costs.
• Identify additional sales opportunities to enhance revenue.
• Drive promotions that deliver great dining experiences for guests at a good value.
• Ensure all credit and financial transactions are handled in a secure manner.
• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Educate, Motivate and train all team members in compliance with federal, state and local laws and safety regulations.
• Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
• Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
• Notify engineering immediately of any maintenance and repair needs.
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
• Analyze guest insights to identify and meet customer expectations and build on guest loyalty.
• Monitor local competitors and industry trends.
• Ensure proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.

Preferred candidate will have previous managerial experience in a 4 or 5 star hotels and a solid understanding of different Food and Beverage outlets. Importantly, we are looking for an F&B professional with passion and energy that can lead and develop a great team and drive excellent service quality. Having an eye for detail and creativity to look at things differently will be a key to developing the Food and Beverage Experience. An outgoing personality is also very important. Preferred candidates must have strong knowledge in restaurant operations with flexibility to work hours across a 7-day operation is essential. This 'hands-on' role involves enforcing company standards and policies and high levels of customer service.

In return we'll give you a competitive tax-free financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at

We are an equal opportunities employer.

Contact Details:
Crowne Plaza Dubai
Tel: .
Contact: HR Department

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