Reservations Manager - Crowne Plaza Al Waha

Front of House
Job Role:
Reservations Manager
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
The Crowne Plaza Al Waha situated in Othman Bin Affan Road at Al Wahah District is the latest addition to IHG's portfolio of Crowne Plaza branded hotels in the region. In addition to beautifully designed modern rooms, it also boasts a state of the art health club and spa, banquet and meetings facilities and a tantalizing array of dining options.The hotel is just an eight minutes drive from the City Center and twenty five minutes from the Riyadh Exhibition Centre.

Your day to day
As Reservations Manager you'll manage the guest reservations function including but not limited to advanced room reservations and group coordination service to ensure prompt service, productivity, and maximize hotel profitability.
Your day-to-day activities will include but are not limited to the following:

•Manage the daily activities of the reservations staff.  Schedule and assign work. 
•Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies.  Alert management of potentially serious issues.
•Ensure all staff is properly trained on systems and service standards and have the tools and equipment needed to effectively carry out their job functions.
•May serve as "manager on duty" as required.
•Perform other duties as assigned including assisting Reservation Agents in their job functions during peak periods.
What we need from you
This is the top reservations job in a large full-service, hotel with an extensive range of facilities and services.  Typically supervise reservations agents and may oversee subordinate supervisors.  This job does not have accountability for the Revenue Management function.

•Bachelor's degree / higher education qualification / equivalent in hotel management field.
•Five years of experience in a hospitality setting with direct experience in reservations or front office.
•Strong knowledge of local businesses and business trends required.
What we offer
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.As an employee you will be offered a competitive remuneration package including health care benefits, employee discounts on IHG hotels and outlets for you and your dependents, most importantly we promise to give you the Room to be yourself.<br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings