Manager-Application Change Delivery - IT - Kuwait

IT and Computers
Job Role:
IT Manager
ME/GCC (Except UAE)
Salary Description:
Job Ref:

Job no: MRF2754
Location: Kuwait
Kuwait Head Office
IT Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions.  The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards. 

The Role
As an Application Change Delivery Manager for IT, you will have the expertise in one or more areas such as in supply chain -planning, inventory management, global trade etc., focusing on retail industry. You must be able to design, build and deliver scalable packaged software or custom developed solutions, expertise in communication, quality assurance, collaboration, stakeholder, team and time management
The below Key Performance Areas include but are not limited to:

•Work closely with customers (business users, stakeholders) to extract requirement details; apply subject matter knowledge and domain experience to lead a team of analysts to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issues
•Lead and support implementation of process and systems to enable best practices across various Alshaya divisions; work closely with Enterprise Architect (EA) team to confirm approaches for data integration, data management, and data governance within Alshaya and External (suppliers, 3PLs, etc.) systems
•Practice and promote Agile manifesto; function as a product owner, scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; continuously develop capabilities within domain
•Assist ITBPs and ITSMs in effort, cost or value estimates for business cases or change requests; participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives
•Partner externally (customer) with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations
•Partner externally (vendor) with stakeholders as guided by senior manager

•Experience in the Retail/eCommerce industry; keen appreciation of digital enterprise characteristics
•Knowledge and experience in analytical methods, planning techniques and BI tools
•Exposure to business process metrics and standard reference models
•In-depth knowledge of ecommerce components (content management, product information systems, related integration, etc.)
•Expert knowledge in Coding standards and practices
•Expert in UI/UX considerations, performance factors, Agile delivery
•Knowledge of package software implementation methods Experience:

•6-8 years of experience in developing, implementing and supporting one or more of the following:
•Oracle Retail suite-RMS,RPM,ReIM,ReSA,RTM, SIM
•Open source technologies and tools
•Oracle SOA suite, Middleware, ETL, data integration and messaging platforms
•QA automation

About Us: As a leading international franchise operator, with nearly 90 of the world's most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C, Victoria's Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.
Advertised: 07 Aug 2018 Arab Standard Time
Application close:

Contact Details:
Tel: .
Contact: HR Department

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