Operation / Groups and MICE - Germany speakers only

Industry:
Travel Industry
Department:
Other Department
Job Role:
Reservations Agent
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
5000 / 7000
Posted:
09-Jul-19
Recruiter:
DESERT GATE TOURISM - DUBAI
Job Ref:
Project Executive

We are a Dubai based Destinations Management company and we are currently looking to hire an experienced Operation / Groups and MICE with 2-5 YEARS relevant experience in travel and tourism for our Dubai office.


MAIN TASKS & RESPONSIBILITIES:

The candidate will be responsible in providing operational and administrative support that will contribute to the strategic and tactical proficiency of the Groups department. He/ She will play a key role in communicating with industry partners and external clients; facilitating activities & assisting the Project Executive/ Manager.

• Attend group meetings and visit business clients.
• Understand and deal with clients’ needs.
• Advising the clients about travel issues including required documentation and financial matters.
• Handle entry level projects.
• Develop proposals and prepare simple quotations.
• Making presentations to travel groups.
• Contracting with hotels and suppliers, negotiate rates.
• Handle all incoming calls and emails related to Groups inquiries to ensure that all leads are addressed.
• Assess the requirements and the competition for each group lead before sending a proposal to the client.
• Ensure accurate and timely updates for the Group log and that all leads are tracked and followed up on.
• Provide regular two-way communication between the client and the team.
• Assist Project Executive and Manager on-site event execution and coordination to ensure the delivery of a high quality event.
• Survey the clients’ feedback.
• Ensure requests/changes are handled promptly.
• Coordinate with key departments such as operations, reservations, excursions and accounts.
• Actively take part in the departmental briefings & sales activities.
• Manifest good knowledge about UAE as a destination and incorporates that information into the selling process.
• Maintain the database & current system.
• Handle general administrative functions for the department.
• Provide maximum and constant assistance to the senior members of the team in managing their tasks.
• Process expenses and invoices.
• Prepare and consolidate monthly reports.
• Filing including creation of new files and maintenance of existing files to promote a well-organized departmental environment.

Contact Details:
DESERT GATE TOURISM - DUBAI
Tel: .
Contact: HR Department

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