Host - House Host (Front Office)

Food and Beverage Service
Job Role:
Staff- Line level
Salary Description:
Hyatt International
Job Ref:

Host - House Host - Hyatt House Kuala Lumpur, Mont Kiara Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont 'Kiara, an affluent suburb located five kilometers from downtown Kuala Lumpur, the hotel features approximately 298 guestrooms, a three-meal restaurant, 3,100 square feet of meeting space, a fitness centre, and a sky pool. At Hyatt House Kuala Lumpur, we believe that being away from home doesn't mean giving up the life you live. To embody this, Hyatt House hotels offer contemporary experiences in casual home comfort in a welcoming and warm environment that encourages hotel guests to live like residents. We are currently looking for an experienced Host - House Host to join us in this exciting journey with the first Hyatt House in South East Asia. This position reports directly to the Hotel Manager - Guest Service An individual with an entrepreneurial spirit and a prominent member within the industry, you will be confident and driven in your approach. You are business savvy and are known for your ability to communicate and negotiate at all levels, are detail orientated and must be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment and be constantly hands on and ready to lend expertise within other departments of the hotel. Hyatt House hotels and Hyatt Place hotels are part of the fastest growing segments within Hyatt in Asia Pacific. This is an exciting opportunity for a performance driven individual who wants to develop their career with Hyatt Hotels.

Key Qualifications and requirements: Work closely with other Hosts and Hyatt House associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Maintains par stocks of all equipment and guest supplies as required.
Welcomes all guests to Hyatt House ensuring a warm welcome
Performs check in and check out procedures by verifying guest payment details, registering the guest following Hyatt standard. Assigning room following the reservations requirement.
Assists each guest to become familiar with the hotel services and amenities.
Knowledgeable with all aspects of the Opera system and Food and Beverage Systems.
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

Candidates who are shortlisted will be contacted for the next phase of the recruitment process
Primary Location: MY-10-Kuala Lumpur
Organization: Hyatt House Kuala Lumpur
Job Level: Hourly/Entry Level Employee | Full-time
Job: Guest Services
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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