Guest Relations Rooms

Industry:
Hotels
Department:
Front of House
Job Role:
Guest Relations Officer
Level:
Staff- Line level
Location:
Europe
Area:
Others
Salary Description:
Competitive
Posted:
21-Sep-19
Recruiter:
Hyatt International
Job Ref:
CHA002506

Welcome, direct and inform our clients,
Handle check-in and check-out,
Ensure the promotion of our establishment and our services offered to our clients,
Anticipate customer needs,
Participate in the management and follow-up of complaints,
Communicate effectively with hotel members and your team.

Qualifications


Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations,
Good customer service, communications and interpersonal skills are a must,
Be proactive,
You will need basic knowledge of the reception department (hospitality, service and courtesy),
You will need to be fluent in French and have good knowledge of English,
A third language will be an asset.
Primary Location: France-Hauts de France-Chantilly
Organization: Hyatt Regency Chantilly
Job Level: Hourly/Entry Level Employee | Full-time
Job: Guest Service Operations
Worldwide/Local Candidates: Worldwide

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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