Waiter / Waitress

Industry:
Hotels
Department:
Food and Beverage Service
Job Role:
Food & Beverage Waiter
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
Attractive Salary and Benefits
Posted:
21-Jul-19
Recruiter:
Signature 1 Tecom, Dubai
Job Ref:

Signature 1 hotel Barsha Heights (Tecom) is located at the center of Tecom Business hub. Here the possibilities of making your stay a memorable 1 are endless through warm welcoming ambience with a combination of modern suites, rooms and numerous facilities.

Job Description
Responsible for taking and serving food and beverage orders according to hotel standards courteously and efficiently.
Collecting payments and assisting in the maintenance of the restaurant area and equipment.
Maintain complete knowledge of service requirements for assigned functions.
POS and manual system procedures.
Complete opening side duties as assigned.
Take guest food and beverage orders, utilizing suggestive selling techniques
Input order into system and ensure transmission of food orders is verified by the kitchen.
Serve the food items and beverages to guests in accordance with departmental standards.
Prepare all coffee varieties in accordance with departmental standards.
Anticipate guests’ needs, respond promptly and acknowledge all guests even when busy.
Maintain positive guest relations.
Be familiar with all hotel service facilities, features and local attractions/activities to respond to guest inquiries accurately.
Handle guest complaints and resolve issues ensuring guest satisfaction, requesting assistance from the Food & Beverage Captain/Shift Leader/Outlet Manager when required.
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
Clear each course as per departmental standards.
Remove soiled wares from tables as assigned and transport to dish washing area.
Present check to guest for signature/payment. Adhere to all payment procedures established by Accounting.
Clean and reset tables immediately after guests depart.
Complete closing side duties.

Contact Details:
Signature 1 Tecom, Dubai
Tel: .
Contact: HR Department

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