Sales Manager

Sales and Marketing/PR
Job Role:
Sales Manager
Salary Description:
Wyndham Worldwide
Job Ref:

Sales Manager What you'll do
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PRIMARY OBJECTIVES: To actively contribute to the company vision of making holiday dreams come true by achieving defined sales targets through management of a sales team including assisting with staff development and retention and maintaining positive internal and external relationships. PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

- Effectively administer and openly support all Company and sales policies and guidelines
- Deliver the required sales targets
- Represent the Company in an ethical, moral and professional manner
- Train, educate, and monitor the performance goals of all sales employees
- Monitor the performance of sales consultants and take corrective action where required
- Maintain a professional approach while participating in or conducting meetings
- Acknowledge the achievements of team members
- Share the role of presenter/trainer as required
- Lead by example in both professional and personal conduct
- Adhere to industry and Company best practices
- Support marketing programs and educate sales staff on the marketing strategies
- Establish a positive team attitude towards exceeding site generated lead objectives
- Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
- Ensure the sales team maintains a positive interface with all on-site and corporate departments and actively support Developer Representative recommendations
- Develop community relations between the Company and the neighbourhood
- Utilise sales, marketing and fiscal reports to assist in managing the site on a profitable basis
- Provide a safe and healthy work environment for all employees and guests
- Stays current with required government licenses
- Ensure all employees stay current with required government licenses, work permits, etc.
- Build, develop and manage an engaged team with a Count on Me! attitude and living our core values of Integrity, Leadership, Innovation and Growth
- Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs
- Establish service quality standards based on internal customer requirements
- Identify trends/root causes and take action to ensure desired results are achieved
- Develop and sponsor initiatives that foster open communication

- Excellent English communication skills, and active listening skills
- Minimum 3 years experience in management of timeshare sales environment in the Asia region
- Sound leadership ability, including motivating, coaching and performance management
- Ability to conduct effective meetings
- Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale
- Sound problem solving and negotiating skills
- Positive and enthusiastic attitude
- Works independently, as well as a team player
- Presents oneself as a professional role model
- Ability to works effectively with all levels employees and guests
- Ability to recognise financial trends and their application to the business
- Working knowledge of computer software and sales applications
- Excellent written and verbal communication skills including the ability to build relationships with key stakeholders across all levels of the business
- Demonstrated empathy and the ability to build upon other people's ideas
- Proven ability to implement alternative methods to achieve goals in the face of obstacles
- Ability to meet tight reporting deadlines without compromising quality

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Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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