Community Marketing Agent

Sales and Marketing/PR
Job Role:
Marketing Manager
Staff- Line level
Salary Description:
Wyndham Worldwide
Job Ref:

Community Marketing Agent What you'll do
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To actively contribute to the company vision of making holiday dreams come true by being primarily responsible for generating sales appointments for the onsite sales team from arrival guests at the airport. PRINCIPAL RESPONSIBILITIES:

- Promote tourist attraction and excursions
- Invite pre-determined qualified customers to attend a Wyndham presentation
- Deal with all customer queries - face to face and on the phone
- Keep product and brand knowledge up to date
- Take and deal with telephone enquiries
- Fill in client information form on the computer system
- Specify terms and conditions of bookings
- Take payments and receipt tickets
- Daily adhoc duties as required
- Book qualified tours in accordance with set guidelines
- Be professional in nature; be approachable while meeting booth quotas
- Work within Best Practice Guidelines and all Company and sales specific policies and procedures
- Deliver required number of qualified tours to the sales site
- Provide excellent customer service to all guests


- High school diploma or equivalent
- Strong values of customer service and integrity
- Positive, enthusiastic and outgoing attitude
- Excellent communication and listening skills
- Self-motivated, and goal driven with high propensity to succeed
- Demonstrated rapport building skills
- Ability to work independently and contribute as a team player
- Presents oneself as a professional role model
- Be a team player, supporting and motivating others
- Sound problem solving and negotiating skills
- Must be available to work shift hours and on weekends
- Flexibility to changing products, targets, markets and customer preferences

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Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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