Director of SPA & Recreation

Industry:
Hotels
Department:
General Management
Job Role:
Spa Therapist
Level:
Department Head
Location:
Asia
Area:
Others
Salary Description:
Competitive
Posted:
21-Aug-19
Recruiter:
Raffles Hotels and Resorts
Job Ref:
RSA00663

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of leading global luxury hospitality brand.

Raffles Hainan, located in the "Hawaii of Asia" - Hainan, will enjoy a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort's 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 7 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.

If you are looking for a dynamic environment for growth, please join us as :

Director of SPA & Recreation
Summary of Responsibilities:

• Direct operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently.

• Ensure the establishment and execution of all departmental goals.

• Manage, train, and motivate all personnel reporting to this position.

• Promote and sell customized spa programs to conference groups as required.

• Lead in the implementation of 12-month marketing plan.

• Identify new business and marketing opportunities.

• Assist in the Implementation of 12-month public relations program, i.e. calendar of events, media etc.

• Work with Corporate advertising, promotion and public relations as required.

• Maintain thorough knowledge of competitors, including location, product offering, pricing, promotion and sales techniques.

• Adminstration and implementation of staff training in all aspects of the spa's operations i.e. business telephone usage, guest relations, spa services (massage, body scrubs, facials etc.), retail sales etc.

PERSONAL ATTRIBUTES

• Bachelor's Degree (Business Administration) an asset.

• Minimum of 5 years experience in management position in a spa or related field an asset.
• Experience in the hospitality industry an asset.

• Desire to provide phenomenal Guest experiences.

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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