Junior Service Desk Engineer

Industry:
Hotels
Department:
Engineering
Job Role:
Chief Engineer
Level:
Staff- Line level
Location:
Worldwide
Area:
Others
Salary Description:
Competitive
Posted:
17-Aug-19
Recruiter:
Wyndham Worldwide
Job Ref:
1906825

Junior Service Desk Engineer What you'll do
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If you have the technical skills in resolving tickets for incidents and requests, remote desktop support for tools like RDP, VNC, Team Viewer and Skype for Business, join our dynamic IT Clark Philippines team as a full time Junior Service Desk Engineer today! As a Junior Service Desk Engineer , you will be responsible in providing phone support on the Service Desk to our staff and perform tasks assigned from the Service Desk to meet the needs of all business units and ensuring excellence in client satisfaction and resolution. Most importantly, you will deliver a positive "can do" attitude with "count on me" service to actively contribute to the company vision of making holiday dreams come true. Qualifications
As the successful applicant, you are:

- A committed team player that will take control of all tasks assigned to them. - Impeccable Client Manner & "Count on me" work ethics - Ability to negotiate and resolve conflicts. - A hands-on, problem-solving, "can -do" attitude. - Flexibility to work productively in a fast paced, high growth and changing environment that includes shift work and after-hours on-call rosters. - 1-2 years' previous work experience in an IT operations environment or IT related degree - Experience in a team environment, working to tight deadlines - Must have excellent MS Office skills and good understanding of TCP/IP and Ethernet networks - Must have excellent PC hardware skills - Microsoft Certification and/or training will be highly regarded - Working a 7-day rotating shift pattern - Availability to work local Public Holidays.

The key to your success will be your positive attitude, customer-centric approach, reliability, and the ability to be a leader!

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Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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