Head Sommelier

Food and Beverage Service
Job Role:
Department Head
Salary Description:
Raffles Hotels and Resorts
Job Ref:

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Europejski Warsaw , 5 star hotel in the heart of Warsaw, not only brings a new dimension of luxury to this fast changing city, but also heralds the next chapter for one of the city's most iconic and best loved buildings. It offers its guests 106 luxurious rooms and suites, Europejski Grill restaurant, legendary Long Bar and Lourse Warsaw Patisserie. The hotel also houses a Raffles Spa featuring six treatment rooms.

If you are looking for a dynamic environment for growth, please join us as:


Responsibilities and essential job functions include but are not limited to the following:

• Assist customers with their choice of wine or drink and to take the appropriate orders

• Ensure that the proper mise-en-place is prepared for each meal service

• Organize, supervise and assist with the service of beverages

• Ensure correct handling, use, storage and cleaning of all liquor service equipment

• Ensure that a tight control is kept on all stock used, and that all checks are raised and processed correctly, and are either paid or charged to account

• Develop and maintain all wine-related staff training programs

• Liaise and coordinate with wine purveyors for wine updates, training and promotions

• Attend daily F&B meetings and monthly staff meetings to discuss wine updates

• Work with Culinary team to devise harmonious food & wine pairings for menu updates

• Maintain updated Wine List while liaising with Restaurant manager and Head sommelier

• Work on special projects to strengthen the Hotel's position as a market leader in wine

• Ensure that all sommeliers are aware of, and comply with Licensing Laws
• Regularly inspect quality of opened wine in F&B Venues

• Comply with Hotel's policy and procedures on Fire, Health, Hygiene and Training

• Manage restaurant operations in the absence of Restaurant Managers

• Be knowledgeable of hotel information to be able to answer guest inquiries

• Excellent reading, writing and oral proficiency in English

• Experienced in all aspects of restaurant service

• Must be well presented and professionally groomed at all times

• Strong interpersonal and training skills to motivate employees as a team

• High degree of professionalism, creativity, business acumen, energy and determination

• Proven organizational skills, able to set and meet deadlines with quality results

• Deep wine and food knowledge and expertise

Contact Details:
Raffles Hotels and Resorts
Tel: .
Contact: HR Department

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