Senior Restaurant Supervisor

Food and Beverage Service
Job Role:
Restaurant Manager
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
At Kimpton Blythswood Square Hotel we're anchored in creating one-of-a-kind experiences for our guests and for each other. In true Kimpton style the Hotel offers a luxury experience full of signature perks, brought to life with Glaswegian charm and personality. Our delightful design, creative events and immersive culinary spaces all feed into a mission to create more heartfelt human connections. It's also Glasgow's only 5-star hotel.
Kimpton® Hotels and Restaurants was the founder of the boutique concept in the U.S., it's our empowered employees who bring Kimpton's sincerely personal guest experience to life. Lead your own personal career path with us while you help make us one of Fortune Magazine's 100 Best Companies to Work For.

Here's a snapshot of the role and its key responsibilities:
Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guests and employees. As a Senior Restaurant Supervisor, you also will:

•Make sure the restaurant is adequately stocked and appropriately available to meet and exceed our guest's needs and requirements
•Ensure that all equipment is correctly cleaned and turned off at the end of the shift ensuring that equipment is in working order.
•Make sure opening and closing procedures are followed by all the team
•Lead your team efficiently by delegating the daily tasks to ensure smooth running of shift
•Meet and greet all new colleagues and stay on top of all documentation recorded.
•Track and manage wastage, spillage and the movement of stock.
•Identify and anticipate training and development needs within the team
•Become part of our big family, liaise with colleagues and managers to ensure guest expectations are met and the smooth operation of the hotel. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. That's why we're not just looking for anyone. We're looking for someone like you.

What you'll need to succeed in this role?!
Ideally, you will already have experience in a management/supervisory role and will:

•Have the ability to develop strong relationships with customers in order to maximise sales opportunities and generate business for the future.
•Undertake any reasonable requests made of you by the company including flexibility in hours, location and responsibilities.
•Be willing to help other departments of the hotel wherever possible and will understand the flexibility required when business levels peak and trough, to deliver the best possible service.
•Find achieving great customer service highly motivating
•Be an excellent organiser who is able to delegate effectively
•Be motivated and enthusiastic
•Be professional, flexible and willing to learn
What we offer

•31 days holiday each year, including bank holidays
•Hotel based incentive and recognition schemes
•Access to our Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
•Discounted accommodation with competitive colleague rates at our other hotels
•Long service awards which increase with length of service
•Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
•Financial rewards for delivering sensational service
•Free meals on duty So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG?......<br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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