Noka Restaurant Assistant Manager - InterContinental Osaka

Other Department
Job Role:
Front Office Manager
Staff- Line level
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.  We love the individual talents, interests and dreams that make you who you are. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow

Your day to day

•Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members
•Respond to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service staff.
•Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
•Oversee rostering, annual leave requests and approve colleague shifts
•Coordinate regular stocktakes of food, beverages, equipment and/or linen.
What we need from you

•1+ years' related experience, including management experience
•Attention to detail to create amazing guest service moments with the team
•Must obtain certifications or permits as required by local governmental agencies
• Must speak Japanese language - bi-lingual preferred
What we offer
We'll reward all your hard work with a great salary and benefits - including a uniform, discount meals, great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives.

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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