Reservations Agent

Industry:
Hotels
Department:
Front of House
Job Role:
Reservations Agent
Level:
Staff- Line level
Location:
Australasia
Area:
Others
Salary Description:
Competitive
Posted:
22-Sep-19
Recruiter:
Wyndham Worldwide
Job Ref:
1909058

Reservations Agent What you'll do
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Provide an exceptional customer experience Subsidised Private Health Insurance & discounted resorts stays About Wyndham Destinations Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world's largest Vacation Ownership and Exchange company . Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. About The Role The Reservations Agent is responsible for the day to day operation of the front desk, including greeting and registering guests, providing information on local area attractions and completing all department related paperwork. Other duties include but are not limited to:

- Cash handling and balancing procedures
- Communicate effectively via email and telephone
- Be fully conversant with rates, room configurations and room availability
- Increase revenue streams for incidentals, up sell tours and promotions

Qualifications

Skills & Experience

- Excellent communications skills, both verbal and written
- An understanding of Hirum or Opera is advantageous
- Demonstrates exceptional customer service

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Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

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