Associate Manager - Analytics

Industry:
Hotels
Department:
Other Department
Job Role:
Other Role
Level:
Staff- Line level
Location:
Asia
Area:
Unspecified
Salary Description:
Competitive
Posted:
19-Sep-19
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R167854

About us
About us
IHG is one of the world's leading hotel companies, with more than 375,000 people working across almost 100 countries to deliver True Hospitality for everyone.
We believe in making you feel welcome and valued, wherever you are in the world. That's because we truly care about people and the communities we serve, and because we pride ourselves on providing the highest quality of service.

Your day to day
Your day to day
Oversee a team that is tasked to design, development and testing of complex data warehouse extracts and reporting in order to meet the data and reporting needs for all internal client groups.  Responsible for creating and supplying business critical information to operations and upper management on a regular basis to support Web and Interactive Marketing, World Wide Sales, Reservations and Customer Care, Channel Integration, Americas Sales and Finance, Loyalty Marketing, Consumer Insights, and Revenue Management.
 
Essential Duties and Responsibilities -  (Key Activities of the role)
 

• Act as point of contact for key internal clients such as Web and Interactive Marketing, World Wide Sales, Reservations and Customer Care, Channel Integration, Americas Sales and Finance, Loyalty Marketing, Consumer Insights, and Revenue Management
• Develop highly complex data extracts using SQL and ensure requirements are developed in accordance with specified business and technical requirements.
• Maintain relationships with DRM/GSM management and develop a strong working knowledge of the business functional area that they support (Web and Interactive Marketing, World Wide Sales, Reservations and Customer Care, Channel Integration, Americas Sales and Finance, Loyalty Marketing, Consumer Insights, and Revenue Management).
• Design and build standard reporting queries for individual decision support system users.
• Design and publish standard periodic reporting for departmental user groups.
• Provide ad hoc query support to all Business Analytics clients.
• Apply analytical techniques to one or more disciplines. May perform statistical analyses and create accurate charts, tables and graphs in the correct format and within established time frames as required. Select and use appropriate software to effectively analyze data. Compile and analyze information.  Effectively communicate findings and recommendations to appropriate staff.

What we need from you

• Demonstrates skills on campaign tools or experience using IBM Unica (preferred), Adobe Campaign, Oracle and Sales Force.

• Demonstrates computing and database reporting skills
• Knowledge in programming with statistical and database software (SQL Server, SAS, Business Objects, and RDBMS) is an advantage but not required.
• Demonstrates knowledge of Visual Basic scripting techniques.
• Demonstrates knowledge of Microsoft Access and Excel functionality to include the use of macros to streamline report-publishing process.
• Demonstrates experience in a decision-support and data warehousing environment.
• Demonstrates understanding of business analysis processes.
• Demonstrates clear, concise, and succinct communication skills, including adapting both technical verbal and written communication to the needs and level of the user.
 

What we offer
Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you and experience world-class IHG® benefits:

• Regularization of employment after 3 months
• Hotel Discounts Worldwide for you and your family and friends
• Retirement Plan
• Medical Insurance (for employee and immediate family members)
• Dental Insurance
• Life Insurance
• Accident Insurance
• 30 days Leave Credits (15 days convertible to cash)
• Global Recognition Programs
• Global career opportunities, training and room to grow opportunities
• Great location
• And Much More! <br><br>${descr2}

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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