Luggage Porter/Door Host

Front of House
Job Role:
Guest Relations Officer
Staff- Line level
Salary Description:
Hyatt International
Job Ref:

Door Host

About us:

Few addresses are richer in history and anecdote than this hotel; it is one of the most iconic addresses in London! Part of The Unbound Collection by Hyatt. Our newest property in the UK is due to open summer 2019 as a 152-room luxury lifestyle hotel. We are an international 5* hotel, ideally located just a few steps from St James's, Covent Garden and right next to Trafalgar Square.

Our guests should expect the unexpected! We aim to inspire the freedom to be extraordinary, enabling individual stories through curated, authentic experiences.

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun.

About the role:

You will be the point of reference for guests who need assistance and information offering a warm and personalised approach to their needs. Some of the key tasks include but are not limited to:
· Taking care of all guest's bookings for taxis, restaurants and activities
· Being available at the hotel entrance at all times greeting with a warm welcome all arriving guests and visitors
· Providing all required information about the Hotel, available services and facilities.

About you:

You will have experience in a similar role, preferably in a 5* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.
With your intuition and dedication to people, you are always striving to deliver a great service for our guests. If you are a motivated Door Host with experience in Hotels or premium restaurants, who likes a challenge, we would love to meet you.

Hyatt offers a great range of benefits, including:

12 complimentary nights world wide

Individual personal career development opportunities

Monetary Reward for recommending a friend

Interest free season ticket loan

Tax-free Cycle to work scheme

Tuition Aid, to name but a few

Please make sure you have the right to work in the UK.
Primary Location: GB-ENG-London
Organization: Unbound Great Scotland Yard London
Job Level: Hourly/Entry Level Employee | Full-time
Job: Front Office
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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