Guest Service /Telephone Operator (Arabic Speaker)- Dubai

Industry:
Hotels
Department:
Front of House
Job Role:
Front Office Agent, Guest Relations Officer, Receptionist
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
attractive salary and benefits
Posted:
29-Oct-19
Recruiter:
Asiana Hotel Dubai
Job Ref:

A 5 star hotel in Dubai is looking for the following position:

Guest Service /Telephone Operator (Arabic Speaker)

Key Accountabilities:
- Reports to duty on time.
- Adheres at all times to Grooming and Uniform Standards.
- Is knowledgeable of all in-house services, amenities, events and functions.
- Is proficient and knowledgeable with the Hotel Operating System. Is aware of all emergency procedures, hotel promotions, VIP arrivals, upcoming events and has good hotel product knowledge.
- Good knowledge of the telephone system.
- Ensure telephone calls are answered as per the Asiana Hotel standards

Job-Specific Knowledge & Skills :
- Displays emotional maturity and sensitivity in dealing with others.
- Sensitive to guest needs.
- Excellent tone and clear diction.
Only Arabic Speaker should apply

Please apply online asap.

Contact Details:
Asiana Hotel Dubai
Tel: .
Contact: Human Resources Manager

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