Assistant Sales & Marketing Manager (Female)

Sales and Marketing/PR
Job Role:
Sales Assistant
Department Head
ME/GCC (Except UAE)
Salary Description:
Competitive Salary Offered
Swiss-Belresidences Juffair
Job Ref:
Applicant should in Bahrain

• Develop and oversee all functions of the Sales and Marketing Division.
• Lead the development and implementation of the Hotel sales and marketing plan to ensure optimum sales and profitability.
• Develop the annual budget and targets for areas under your supervision.
• Prepare and produce detailed reports as required in a timely fashion.
• Use various financial management and revenue management skills to analyze performance results to identify profitability shortfalls or opportunities to increase revenues, reduce costs, improve overall profitability and meet budget goals.
• Regularly monitor market performance, penetration, trends, practices and systems in the Hotel industry to help project future supply and demand, and identify business opportunities.
• Develop a knowledge base of existing competitor strategies, and analyze their strengths and weaknesses to successfully direct marketing activities against each.
• Build market share by developing short and long-term revenue management strategies.
• Develop and oversee rooms revenue management and sales strategies.
• Develop and oversee catering and banqueting revenue management and sales strategies.
• Develop and oversee all marketing promotions.
• Ensure your division is managed to control costs, increase revenues and meet budget goals.
• Provide on-going communication to all areas within your division regarding policies, programmes and procedures.
• Ensure all operating procedures are properly implemented within your division.
• Review and modify operating manuals within your division as required.
• Conduct sales inspections as required.
• Identify and maintain constant communications with key accounts.
• Be readily available to handle guest queries and resolve issues in a timely and professional manner.
• Maintain rapport with competitor’s lead sources, clients, and the local community.
• Attend major company social, Employee, community and promotional functions and maintain a high profile representative of a Hotel ambassador.
• Manage all Public Relations including media, press releases and responses to all public queries on the Hotel.
• Conduct regular walkthroughs of the Hotel’s facilities to ensure standards are adhered to.
• Oversee all billing, cashiering and cash float procedures in your division.
• Be available to address issues with regard to charge disputes and discrepancies when required including the authorization of rebates, discounts and comps.
• Monitor department spending and recommend corrective actions as necessary.
• Review and negotiate tender documents and vendor contracts as necessary.
• Obtain information and knowledge to keep abreast of industry practice, technological and advancement, new methods, equipment and materials.
• Oversee all purchasing, receiving and inventory practices and exercise risk management skills to prevent improper handling, damage, spoilage or theft of inventory items.
• Ensure the best candidates fill vacancies by participating in the recruitment of Employees under your supervision.
• Develop and constantly review the succession plan within your division and develop cross training and professional development programmes for the advancement of potential Supervisors and Managers.
• Conduct regular performance appraisals for Employees to assess employment eligibility during their probation period, and opportunities for development throughout their career with the Hotel and SBI.
• Identify training opportunities and ensure training objectives are met within your division.
• Address issues with regard to Employee misconduct and disciplinary action as per HR procedures.
• Manage the schedule for Employees in your division to ensure proper coverage to meet business needs.
• Review payroll costs for your division and make recommendations where appropriate.
• Attend and coordinate regular meetings including Executive Committee meetings and Department Head meetings within your division.
• Act as Duty Manager as required.
• Coordinate functions and activities with regional, divisional and corporate staff as appropriate.
• Monitor the condition of facilities and make recommendations on maintenance repairs or renovations and refurbishments requiring capital expenditure budgets to ensure an updated look and feel for the Hotel.
• Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
• Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
• Perform other assignments to meet business needs as directed by your superiors.
• Self-motivated.
• Innovative thinking.
• Strong interpersonal and communication skills.
• Strong leadership, coaching and counselling skills.
• Strong analytical skills and strategic thinking.
• Strong financial management skills.
• High attention to detail.
• Ability to organize and lead complex projects.
• Able to multi-task and prioritize tasks consistent with business objectives.
• Computer literate with knowledge of Word, Excel, PPT and industry related software desired.
• Must be fluent in English, conversational local language desired.

Contact Details:
Swiss-Belresidences Juffair
Tel: .
Contact: HR Department

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