Cluster Director of Sales and Marketing

General Management
Job Role:
Sales & Marketing Director
Department Head
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
Featured among the leading Bali Kuta resorts, beachfront Holiday Inn Resort®Baruna Bali and Holiday Inn Express Baruna Bali is located 10 minutes away from Denpasar International Airport and 15 minutes away from the excitement of downtown. Our resort offers you a family-friendly stay with fun-filled activities and kid-friendly facilities and amenities. One of the finest Bali Family resorts. Everything about this Holiday Inn® in Bali invites you to relax. The Segara beach stretches all along the front part of the premises, creating a safe environment for kids, while the sun loungers are prepared for your lazy days on the shore. Indulge yourself with a soothing massage in our ocean-facing Tea Tree Spa, or take advantage of complimentary Wi-Fi Internet access throughout this Bali resort and unwind in a private gazebo while browsing the net or reading your favorite book. Revel in the cozy embrace of our 193 contemporary style guest rooms and suites for Holiday Inn Resort Baruna Bali and 192 fresh and modern guest rooms for Holiday Inn Express Baruna Bali. Each are equipped with a private balcony overlooking the breathtaking Indian Ocean or the lush of natural surroundings, while comfortable chaise lounges allow you to spend long hours to soak up refreshing island breeze. Currently we're looking for a Cluster Director of Sales and Marketing to join our friendly and winning team.

Your day to day
As a Cluster Director of Sales and Marketing for Holiday Inn Resort Baruna Bali and Holiday Inn Express Baruna Bali, you will develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts. This is a leading role in promoting the IHG vision, purpose and IHG Winning Ways.FINANCIAL RETURNS:• Achieve budgeted revenues and personal/team sales goals and maximize profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.• Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.• Create and develop special events and sales blitzes to showcase the hotel to potential clients.• Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.PEOPLE:• Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members.• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.• Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties.• Develop and maintain relationships with key clients and outside contacts (ex.: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services.GUEST EXPERIENCE:• Provide guests with information (ex.: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.• Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups, and other key guests.• Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.RESPONSIBLE BUSINESS:• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.• Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries.• Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel.• Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities.• Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity. This is the top sales and marketing job in a large, full-service, resort hotel. Hotel may have multiple sites and facilities, high-volume catering and convention facilities, and a large number of VIP and special service guests.

What we need from you
So whoever you are, whatever you love doing, bring your passion to IHG and we'll make sure you'll have room to be yourself. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.QUALIFICATION• The successful candidate will have a relevant Bachelor's degree / higher education qualification / equivalent in marketing or related field, and four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team.• Strong knowledge of local businesses and business trends required, ideally with an international hotel brand, as well as experience leading a team of others.• Your excellent communication skills, a strong drive for results, coupled with the ability to think ahead and confidently lead and develop yourself and colleagues will see you succeed in this role.

What we offer
We'll reward all your hard work with a great salary and benefits - including a uniform, superb training and including hotel discounts worldwide as well as access to a wide variety of discount programs and the chance to work with a great team of people.Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www. to find out more about us.

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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