Assistant Outlet Manager

Industry:
Hotels
Department:
Food and Beverage Service
Job Role:
Restaurant Manager
Level:
Supervisor
Location:
United Arab Emirates (UAE)
Area:
Sharjah
Salary Description:
3500-4500
Posted:
10-Nov-19
Recruiter:
Occidental Sharjah Grand
Job Ref:
AOM


Key Responsibilities
• Reporting to Assistant F&B Manager or F&B Manager
• Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
• Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Occidental Hotels & Resorts grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
• Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
• Ensure that the place of work and surrounding area is kept clean and organised at all times.
• Act as a Manager in the outlet.
• Be knowledgeable of all services and products offered by the hotel.
• Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Assistant F&B Manager.
• Have an understanding of the monthly profit and loss statement of the department.
• Conduct all outlet meetings.
• Perform up selling for all items offered by the department assigned as well as offering alternatives.
• Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
• Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
• Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
• Ensure that the opening and closing procedures established for the outlet are followed.
• Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
• Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
Desired Skills & Qualifications
• 1-2 years’ experience as Assistant Restaurant Manager in Four or Five Star Property
• Must be able to converse in Arabic & basic Russian
• Proficient in Micros
• Concern for quality and attention to details
• Ability to work and communicate in a multinational environment
• Able to work in a fast paced environment and can multitask
• Ability to remain calm and composed under pressure
• Flexible in terms of scheduling
• Applies a professional, confidential and ethical approach at all time

Contact Details:
Occidental Sharjah Grand
Tel: .
Contact: HR Department

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