Resort Manager- InterContinental Danang Sun Peninsula Resort

General Management
Job Role:
Hotel Manager
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
InterContinental Danang Sun Peninsula Resort is re-defining the luxury resort experience. Embedded in the hills of the famous Son Tra Peninsula, the resort features beachfront villas with private pools and a range of more than 20 suites. The resort will have a wide selection that offers both local and international delights. From the spectacular views at Citron, to unforgettable world-class dining at La Maison 1888, to a dining in the sands experience at the Barefoot Cafe; there is abundant variety and excitement to cater for all. Golfers will want to play a round at the world-acclaimed Montgomerie links golf club or the challenging links style Danang Golf club. The resort is only 20 minutes away from Danang Airport/City and is located just a few kilometers from the famous UNESCO World Heritage Sites of The Imperial City of Huế, The Old Town of Hội An and the Mỹ Sơn ruins.
Your day to day
- Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable- Establish and interpret key performance indicators to manage the department, consistently takes into accounts financial implications of business decisions and recommendations- Educate, train and motivate the teams to achieve department and hotel revenue goals. - Ensure staff has the information, datas, tools and equipment to successfully carry out job duties- Be responsible for your department P&L- Assist in the development and implementation if the Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability- Assist in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programmes as directed- Participate in conducting weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive programmes and judicious planning and management of FF&E as directed- Contribute in installing and monitoring cash management programmes including inventories and receivables- Develop recognition programmes, advertising and promotional campaigns to obtain greatest market awareness and patronage- Assist in selling hotel through personal involvement with all potential markets as required- Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members.- Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.- Work with Human Resources on manpower planning, performance management and talent management- Manage the functions of all hotels operations personnel through supervision of the hotel department heads- Establish and maintain effective internal communication and meetings structures to ensure optimum teamwork and productivity- Drive to deliver Luxury Experiences to guests, to achieve Heartbeat target- Develop and update department SOPs (standard Operation Procedure), JD (Job description) and implement it to enhance the guest experience- Ensure highest level of guest satisfaction by providing within corporate standards quality guest services and amenities- Interact with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community- Coordinate functions and activities with General Manager, Regional, Area and Corporate staff as appropriate
What we need from you
Required Skills -• A high energy level and a passion for achieving results• Strong Leadership skills in managing teams to drive for results• Ability to manage in a competitive environment• Ability to manage complex relationships• A passion for delivering superior results Qualifications -• Bachelor's degree in Hotel Administration, Business Administration or equivalent Experience -• 3 years of general management experience in a high level operations role or prior general manager experience, or an equivalent combination of education and experience.• Type and level of experience required may vary slightly based on size and complexity of operation
What we offer
- Highly competitive package- 20 Annual Leave Day- Accommodation inside the resort- Health care for yourself and family

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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