laundry Attendant

Other Department
Job Role:
Other Role
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
Competitive Salary Offered
Two Seasons Hotel & Apartments
Job Ref:

To have good knowledge of laundry skills, communicates in English, and flexible to work different shifts. Receive, sort, count, wash, dry, press and deliver the laundry (both clothing and linen)

General Tasks and Responsibilities:

General Duties

• Answer the telephone in an efficient, courteous manner within 3 rings.
• Provides quick courteous response to express requests.
• Ensure that the guest laundry is received with a laundry slip and with full details of guest i.e. name, room number, signature.
• If any special guest request is there update on the board and follow up to ensure requirements met.
• Express laundry & Pressing to be delivered to guest with in the required time.
• All laundry upon receiving & delivery need to be updated in the log book.
• Responsible for charging guest laundry bill to the rooms through Micros.
• Quality of the guest garments have to be checked before delivery and if any stains which is not possible to remove has to be sent with the stain card.
• DND procedure need to follow up.
• DND and No post laundries have to be handed over to the next shift.
• Completion of the discount form/void form (if any) with manager signature must be forwarded to finance.
• Responsible for maintaining the cleanliness and condition of the laundry trolleys.
• To assist colleagues during daily peak periods
• Assists in linen inventories.
• Participate in Housekeeping meetings and make suggestions for improvements to the Executive Housekeeper/Laundry manager
• Participates in the multi – skilling philosophy of the department
• To respond to changes in the department function as dictated by the Industry , Company and Hotel
• Carries out any other requests by the Housekeeping leaders

• Ensures that all paperwork done on each shift is completed and filed.
• Ensure all staff are using correct procedures during the course of their shift.
• Preparation of reports signed off by uniform attendant and Supervisor on shift.
• Filing of documentation is in order.
• Ensure paper communication is signed by appropriate person.
• Stock take of non uniform supplies is tracked.
• Laundry reports are correct, signed and filed.

Safety and Security

• Reports any suspicious behavior immediately
• Reports damaged or missing items
• Reports hazards
• Returns Lost and Found to the Housekeeping office following the required procedures
• Understands and adheres to all fire and safety procedures.

Contact Details:
Two Seasons Hotel & Apartments
Tel: .
Contact: HR Department

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