SPA Receptionist

Industry:
Hotels
Department:
Animation and Recreation
Job Role:
Spa Therapist
Level:
Staff- Line level
Location:
Worldwide
Area:
Unspecified
Salary Description:
Competitive
Posted:
12-Dec-19
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
EMEAA14606

About us
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.There is a great learning and development platform that's tailored for your individual needs. Our virtual learning facilities are always at your disposal to help you and give you the opportunity to realize your personal and professional aspirations.We also provide Room to be Involved. You will have the opportunity to integrate and work with great teams, know what is going on and make a real difference in your workplace.Most importantly, we'll give you Room to be Yourself. Whoever you are wherever you come from, IHG will welcome you and allow you to build a career.
Your day to day
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.• Booking and confirming for spa treatments with guests and the therapists/hair dressers, etc.• Maintains security by following procedures; monitoring logbook; issuing visitor badges.• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.• Contributes to team effort by accomplishing related results as needed.
What we need from you
We want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and: Create confidence - by being an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do.Encourage success - by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced. Make it happen - by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
What we offer
Your opportunity to grow:We encourage you to challenge yourself, to show how much you can grow and how far you can go. Everyone who joins us can expect access to first-class learning driven by the path you want to take.• Great start with our on boarding programmes• Diverse training methods to suit all learning styles and access to hundreds of learning courses through MyLearning - our global learning platformOur Benefits:At IHG, we are committed to creating an environment where our people are happy and love coming to work. We do this by:• Providing competitive pay and loads of great benefits• Caring about you in the workplace• Helping you to have the right work/life balance. Flexible working arrangements to help balance work and home life • Global recognition programme.• Recognizing teams and individuals that make great contributions• Discounted hotel room rates for you and your friends & family around the worldEmployee discounts and special offersColleague restaurant facilitiesUniform

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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