Business Analyst

Industry:
Hotels
Department:
Sales and Marketing/PR
Job Role:
Business Development Manager
Level:
Management
Location:
Worldwide
Area:
Unspecified
Salary Description:
Competitive
Posted:
08-Dec-19
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R176194

About us
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.
We're growing; grow with us.

Your day to day
This exciting role is responsible for developing and documenting detailed business requirements and supporting documentation for new initiatives and the enhancement of existing functionality in the WWS Sales Product Department. This role will manage project life cycles, including planning, requirement documentation, stakeholder management, development, testing, feedback and implementation for assigned projects.  
Essential Duties and Responsibilities - (Key Activities)

•For assigned projects, develop with appropriate contacts, the detailed business requirements and supporting documentation such as scope documents, business justification and ROI, for new systems applications to support Global Sales.
•Negotiate and define system requirements.
•For assigned projects, collaborate with WWS department and remote users to document requirements, and manage the development and implementation of Sales Product enhancements that provide additional revenues, reduce costs or improve customer service.
•Design and implement test plans for user acceptance that insure that new program functionality is delivered to meet business requirements.  Insure coordination with global users whose systems and/or processes may be impacted.
•Key contact for IT resources, external vendors and partners regarding program operations, system procedures and data interpretation between Sales Product enhancements and vendor systems. Band: 7

What we need from you
Education -
Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience. 
Experience -
Two to five years progressive work-related experience in operations and/or systems analysis with demonstrated technical proficiency related to the position.
Technical Skills and Knowledge -

•Demonstrated project management skills.
•Demonstrated knowledge of marketing operations and business systems related to customer marketing databases and data analysis. 
•Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. 
•Effective analytical and problem-solving skills. 
•Mapping / process flow experience.
What we offer
We'll reward all your hard work with a great salary and benefits - including great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer: Minorities/Females/Disabled/Veterans

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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