Guest Service Associate - F&B Service

Industry:
Hotels
Department:
Front of House
Job Role:
Guest Relations Officer
Level:
Staff- Line level
Location:
Asia
Area:
Unspecified
Salary Description:
Competitive
Posted:
05-Dec-19
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
EMEAA14659

About us
IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for everyone. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world.Our brands are well-known and loved the world over - Regent Hotels & Resorts, InterContinental® Hotels & Resorts, Kimpton® Hotels & Restaurants, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels and Resorts, Crowne Plaza® Hotels & Resorts, voco™ hotels, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®.Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Your day to day
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. We pride ourselves on letting your personality and passions shine, recognising the individual contribution you make and supporting your ambition to learn and create your own career path. • Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you'll turn our high standards into memorable meals for every guest• Own your kitchen - keep on top of supplies and equipment, and minimise waste• Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents• Help create a safe space by following our safety procedures and wearing necessary protective equipment• Be cleaner than clean - meet or exceed local cleanliness and hygiene laws • Be cleaner than clean - meet or exceed local cleanliness and hygiene laws• Help with washing up and other kitchen duties when needed• Give guests a better experience by helping with any queries or advice• Wear your uniform with pride• Take on other ad-hoc duties when the whole team needs to pull together
What we need from you
• Strong - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling• Literate - you'll need a good grasp of reading, writing and basic maths• Flexible - night, weekend and holiday shifts are all part of the job • Compliant - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language• Articulate - a great communicator, you'll be warm, welcoming and easy to talk to
What we offer
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. We pride ourselves on letting your personality and passions shine, recognising the individual contribution you make and supporting your ambition to learn and create your own career path.At IHG, you enjoy a competitive financial and benefits package which include healthcare support and global hotel room discounts. Your achievements will be recognised and your loyalty rewarded but most of all, we'll give you room to grow!

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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