Food and Beverage Service
Job Role:
Staff- Line level
ME/GCC (Except UAE)
Salary Description:
Hyatt International
Job Ref:

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.

Main Duties and Responsibilities:

To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt's Values and culture characteristics
To follow the Cycle of service of Hyatt Regency Aqaba Ayla.
To follow all skills trained in the departmental core Training
Take care of the equipment as if it were your own
Know the daily targets and projections
To be fully conversant with all services, offers, promotions and facilities offered by the hotel
Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders.
Attend all training where required, having an avid interest in learning and education surrounding their venue and products
To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety
To carry out any other reasonable duties and responsibilities as assigned
Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
To be charismatic and make conversation easily and with an array of people
To be driven by achieving a rounded sales experience, using selling skills as trained
Able to effectively manage their dedicated working areas and delegate where appropriate
Meets sales mix expectations
Meets sales and spend forecasts
Have a thorough understanding of the local industry
Following international and local Bar and Drink trends
Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
Serve alcohol responsibly and report any concerns to duty manager immediately
Primary Location: Jordan
Organization: Hyatt Regency Aqaba Ayla
Job Level: Hourly/Entry Level Employee | Full-time
Job: Bars/Restaurants/Outlets
Worldwide/Local Candidates: Worldwide

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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