Casual Guest Service Agent - Marcoola Beach

Industry:
Hotels
Department:
Front of House
Job Role:
Guest Relations Officer
Level:
Staff- Line level
Location:
Australasia
Area:
Others
Salary Description:
Competitive
Posted:
10-Dec-19
Recruiter:
Wyndham Worldwide
Job Ref:
1911871

Casual Guest Service Agent - Marcoola Beach What you'll do
Apply For Job

Ramada by Wyndham Marcoola Beach, is situated right in the heart of the Sunshine Coast, offering the perfect base to explore the Sunshine Coast's many attractions. We are currently looking for an experienced customer focused individual to join the team as a Guest Service Agent.

ABOUT THE ROLE

As Guest Service Agent, you will be responsible for carrying out key daily tasks on the reception desk from checking in and out Owners and guests, answering internal and external calls, responding to enquiries and providing information on the local area and most importantly delivering a high level of customer service to actively contribute to the company vision of putting the world on vacation.

Qualifications

ABOUT YOU


- Previous experience in a similar Front Office/ Reservations role in a Resort/Hotel environment is essential
- Excellent communication, interpersonal and customer service skills
- Knowledge and training in fire and evacuation
- Confident to work on your own at night
- Be a self starter and have the ability to work unsupervised in a busy environment
- Competent in computer systems (Hirum highly desirable)
- Genuine passion about customer service and exceeding customer expectations
- Immaculate presentation and grooming standards
- Ability to work a flexible roster, including weekends and school holiday periods

ABOUT US

Wyndham Destinations Asia Pacific, part of Wyndham Destinations, is the world's largest Vacation Ownership company. As we continue to grow, we offer a variety of career opportunities across our Gold Coast and Singapore corporate offices, resorts and sales sites. Our success lies with our employees and we take great pride in recruiting the best talent. We are passionate about our employees reaching their full potential, providing world-class career development opportunities.

WHAT WE OFFER

Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, training opportunities and a fantastic working environment on offer!

Apply For Job

Contact Details:
Wyndham Worldwide
Tel: .
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings