Travel Desk Agent (Concierge) - Dubai

Industry:
Hotels
Department:
Front of House, Sales and Marketing/PR, Transport
Job Role:
Concierge
Level:
Staff- Line level
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
attractive salary and benefits
Posted:
24-Jan-20
Recruiter:
Atana Hotel - Dubai
Job Ref:

Job Description
Responsibilities
• Welcome customers upon entrance and confirm reservations
• Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
• Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
• Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
• Arrange events, excursions, transportation, etc. upon request from hotel residents
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls
• Respond to complaints and find the appropriate solution

Contact Details:
Atana Hotel - Dubai
Tel: .
Contact: HR Department

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