Secretary - Sales & Marketing - Vietnamese

Head Office/Corporate
Job Role:
Staff- Line level
Salary Description:
Hyatt International
Job Ref:

Ensures professional Sales Calls using Hyatt's Consultative Selling principle and SMART Selling philosophies.
Carefully plans Sales Calls into defined objectives.
Maintains a detailed knowledge of hotel facilities, features and services.
Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.
Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager/ Director of Sales.
Follows up sales leads to identify prospect.
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
Professionally conducts routine telemarketing activities to identify new accounts.
Entertains and conducts hotel inspections to clients whenever required.
Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
Achieves the monthly and annual personal target and the segment target room night production and room revenue.
Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.
Prepares and ensures all Events Orders are distributed to concerned department on a timely manner.
Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.
Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy.
Ensures services provided by the department are always available and carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.


Bachelor's degree in Marketing, Hospitality or Tourism management 2 years experience in a 5 star luxury property in a similar role.
Excellent problem solving skills, strategy formulation, account development, administrative and interpersonal skills.
Primary Location: VN-34-Nha Trang
Organization: Hyatt Regency Nha Trang
Job Level: Professional Staff/Corporate | Full-time
Job: Sales
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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