Food & Beverage Manager - Hyatt Regency Shenzhen Yantian

Food and Beverage Service
Job Role:
Food & Beverage Manager
Salary Description:
Hyatt International
Job Ref:

- Ensures the smooth operation of the Food and Beverage Department in the absence of the EAM - Food and Beverage.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Ensures that each profit centre (e.g. Outlet, Bar, Banquets) is operated in line with maximising profit while delivering on the brand promise.
- Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
- Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
- Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximise yield and overall profits in Outlets and Banquets.
- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
- Assists in the recruitment and selection of all Food and Beverage associates. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their associates.
- Conducts frequent Performance Development Discussions with Heads of Department and to support them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their associates.

-Holds a diploma/degree in Hospitality Management specialising in Food and Beverage Management.
-Excellent Customer Service Skills.
-Excellent Communication & Analytical Skills.
-Well developed food and beverage service skills.
-Prefer knowledge of wine styles and grape varieties.
-Comprehensive knowledge of business needs, financial reporting and productivity requirements.
-Computer Skills, particularly in the use of MS Office, email, Micros.
-Minimum two to four years work experience as Outlet Manager and preferably two years as Assistant Director of Food and Beverage.
-Essential prerequisite is experience in the Hotel and Travel industry.
Primary Location: CN-44-Shenzhen
Organization: Hyatt Regency Shenzhen Yantian
Job Level: Assistant Director | Full-time
Job: Food and Beverage
Worldwide/Local Candidates: Local

Contact Details:
Hyatt International
Tel: .
Contact: HR Department

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