Assistant Executive Housekeeper

Industry:
Hotels
Department:
Housekeeping
Job Role:
Other Role
Level:
Department Head
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
Competitive salary and benefits
Posted:
22-Jan-20
Recruiter:
Two Seasons Hotel & Apartments
Job Ref:
Dubai property

Job Synopsis:

To assist the Executive Housekeeper in the smooth and efficient operation of the Housekeeping department ensuring maximum Guest satisfaction, and adhering to the standard required by the hotel and assist in the planning process.

General Tasks and Responsibilities:

General Duties

• Responsible for the supervision and coordination of the Attendants by ensuring that these services are available and carried out with the utmost efficiency, To assign duties and responsibilities to subordinates, To check the pantry and service areas to ensure the smooth flow of guest supplies, uniform and linen. To maintain a record of Planned Preventive Maintenance cleaning work i.e. window cleaning, carpet shampooing, and mattress turning, bedspread cleaning, blanket cleaning and general rooms cleaning, To follow-up on all out of order rooms, To ensure correct distribution and control of master keys, To conduct inspections of corridors, service areas, pantries, staircases and Public Areas to ensure proper cleaning, To check the VIP arrival rooms, To ensure that all equipment is clean, well maintained and equipment handling training conducted for all colleagues in the housekeeping department, To check the logbooks and follow up on outstanding matters, To allocate projects to Assistant Housekeepers and follow up to ensure the completion of said projects, To ensure “on-job-training” conducted on a regular basis and recorded correctly, To ensure follow up on “LPO’s, Ensures cleanliness of hotel, as reflected by service scores and quality assurance inspections, Complete brand required training and Property Management System training, housekeeping portion, to properly understand room statuses and delegation of room assignments for room attendants, Oversees lost and found and proper recording, storage, and communication to various departments, Completes and ensures guest requests for cleaning times or specifications are met in a timely manner, Attends necessary meetings, both departmentally and inter-departmentally, to ensure proper communication is fostered to ultimately benefit the operation and service of the hotel, Conduct interviews for potential new hires, perform coaching and counseling sessions and/or disciplinary measures, employee evaluations, and document, Maintains par levels of inventory of cleaning supplies, linens, and brand required room materials and elements, to ensure brand standards and consistency measures are met, Provides, fosters, and educates staff on a safe work environment, including proper storage of chemicals and materials needed for daily room cleaning, Responsible for maintaining the housekeeping stores and stocks therein.

Contact Details:
Two Seasons Hotel & Apartments
Tel: .
Contact: HR Department

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