Housekeeping Supervisor - voco Oxford Thames

Industry:
Hotels
Department:
Housekeeping
Job Role:
Housekeeping Attendant
Level:
Supervisor
Location:
Europe
Area:
Unspecified
Salary Description:
Competitive
Posted:
23-Feb-20
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
R178705

voco® Oxford Thames Hotel are looking for a Housekeeping Supervisor to join our Family.
You'll find voco® Oxford Thames on the banks of the River Thames. Here, with us, you can enjoy a slice of the Oxfordshire countryside with fresh air and plenty of space.
Housekeeping Supervisor's get some great IHG perks including:

•Competitive Plus Great IHG Perks!
•28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days
•Hotel wide incentive programme for all front of house and back of house team members with various rewards available monthly
•Discounted international/worldwide room rates for yourself, family and friends
•Access to our Voluntary Benefits portal (HAPI Benefits), which includes discounts on some travel, leisure time activities, health, retail and motoring
•Financial rewards for delivering sensational service
•Long service awards which increase with length of service
•Excellent employee recognition programmes
•Vast range of learning and development programmes
•Opportunities for promotion and transfer across the group
•Meals whilst on duty
• Most importantly, we'll give you the room to be yourself. Join us as our Housekeeping Supervisor, at the flourishing heart of voco® Oxford Thames Hotel, as a Housekeeping Supervisor you will assist the Head Housekeeper and Assistant Housekeeper in the management, preparation, set up and service of the Hotel through maintaining and improving the standards and quality of service.
As a Housekeeping Supervisor you will be expected to,

•Clean and service bedrooms and public areas as required.
•Assist with counting and logging soiled laundry and raising collection sheets for the Laundry company
•Restock service cupboards as required.
•Conduct daily room inspections, to ensure in line with company standards.
•Monitor public areas for cleanliness.
•Delegate duties to staff at appropriate times in a positive manner and monitor progress, keeping staff motivated through regular training.
•Have a full understanding of the duties and responsibilities of room attendants, including all aspects of related Health & Safety procedures and COSHH procedures.
•Be able to identify training needs and assist in the personal development of all staff. Carry out quality training and development in a systematic and professional way in order to meet the needs of the business.
•Create a team environment which promotes good employee morale and ensures a high level of commitment and pride in the department and hotel.
•Ensure effective communication within your team by holding regular briefing sessions and attending hotel meetings as required.
•Handle promptly and efficiently all guest needs, enquiries, Lost Property enquiries, requests and complaints where appropriate.
•Communicate in a professional and efficient manner with all other Hotel Departments, and ensure all housekeeping staff does the same. If you feel you are the right candidate for the role as our Housekeeping Supervisor, then please click 'apply' now!
We'd love to hear from you!.
All Applicants Must have the right to work in the UK .

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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