Personal Assistant to the General Manager @ Hotel Indigo Downtown Dubai

Head Office/Corporate
Job Role:
Staff- Line level
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
And just like our hotels, no two colleagues are the same. So, we're curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we're excited to meet spirited characters who can delight the most curious guests.
The hotel will boast 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighborhood story, the story of Dubai creek. Other facilities that our guests can expect include an infinity pool deck, fully equipped fitness center and our neighborhood café and bar, both offering seamless service and array of experiences reflecting this expressive neighborhood.

Your day to day
The role is varied and can be demanding with an intense workload that will need to be delivered accurately and always on time.  The Personal Assistant to the General Manager will show incredible attention to detail, along with the ability to pick things up quickly - therefore, being diplomatic and polite at all times is important.  Assertiveness accompanied by respect and good emotional intelligence is an essential quality.
A high proportion of the job will be spent in the office using email, making/handling telephone calls and in face to face meetings with both internal and external customers.  Therefore, you need to be comfortable, calm and always use a diplomatic approach on things. Your daily tasks will include but not limited to the following:

•Handle all administrative tasks for the Executive Office and support other departments as and when assistance is required.
•Arrange appointments and meetings for the GM and ensure that meeting calendar is up to date.
•Attend meetings as may be directed by the GM to record minutes, compile, transcribe and distribute to other departments.
•Read and analyse incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
•Perform general office duties such as ordering supplies, maintaining records/filing that is easily accessible to Executive Office personnel, and basic bookkeeping work.
•Develop a good working relationship with all colleagues in the hotel, establish relations with my counterparts in sister properties, competitor hotels, Owners' office and Dubai Area Office and maintaining them over time.
•Arranging holidays, social events and travel arrangements for GM as and when required.
•Arranging and coordinating meetings, assess priorities of work and assist in organising GM's own time/calendar.
•Appraise GM of the day to day activities of the office and ensure that follow-ups are made on operational issues with feedback/actions provided for their info.
•Ensure all security incidents, accidents are always logged in a timely manner and reports forwarded to Risk Management and local insurers for appropriate recording.
•Comply with the hotel's Corporate Code of Conduct.
What we need from you
Hotel Indigo Dubai Downtown is scheduled to open Q2 2020 and we are now seeking a highly organized and lively Personal Assistant to General Manager who will have an overall responsibility for the organization, prioritization and coordination of all administrative activities.
Ideally, the candidate needs to demonstrate a good all-round knowledge of MS Office, and particularly excel worksheet where strong formatting skills would be a distinct advantage and working knowledge of Excel.  The ability to handle multiple assignments; planning and decision-making skills.
This role requires a highly organized individual who is energetic, self-motivated with the ability to work on own initiative and the ability to multi-task, deal with a lot of pressure and demands whilst remaining calm and working effectively is essential.  Strong interpersonal skills with the ability to communicate and build respect and rapport at all levels are essential.
Maintaining confidentiality is a fundamental requirement for any Personal Assistant.
Must remain calm under pressure to be able to support the GM and department heads.
Need to be capable of competently dealing with situations in the boss's absence and should be confident enough to commission work on her GMs behalf.

What we offer
Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We'll reward all your hard work with a great salary and benefit package.
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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