Sales Executive - Hotel in Abu Dhabi

Industry:
Hotels
Department:
Sales and Marketing/PR
Job Role:
Sales Executive
Level:
Supervisor
Location:
United Arab Emirates (UAE)
Area:
Abu Dhabi and Al Ain
Salary Description:
Competitive Salary + Benefits
Posted:
23-Mar-20
Recruiter:
Khalidia Palace Hotel Dubai by Mourouj Gloria
Job Ref:
Hotel experience is a must

Scope and General Purpose of Job:

Under the general guidance and supervision of the Director Of Sales, Senior Sales Managers, Sales Managers, in coordination with the Director Of Sales & Marketing, implements all sales activities in his / her area of responsibility.

1. Specific Duties & Responsibilities

1.1 To generate and maintains customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
1.24 To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications.
1.2 To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
1.3 To implement & executes all sales objectives and action plans to reach and exceed targets set
1.4 To solicit and serves transient and group business & meetings
1.5 To formulate corporate offer letters and yearly contracts and any other required business correspondence
1.6 To ensure that the response to any business request is actioned within 24 hours
1.7 To promote and produces sales leads for other Gloria Hotels outside of coverage area.
1.8 To provide feedback to the Director Of Sales & Marketing / Director Of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
1.9 To arrange site inspections of hotel.
1.10 To disseminate sales related information to other departments as appropriate.
1.11 To attend all pre & post – conference meetings, as required, arranged by the Event’s Management Department
1.12 To follow up with the Events Management Team after the post – event meeting with Thank You calls and send Thank You Letters
1.13 To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
1.14 To handle incoming calls and ensures messages are taken and details are forwarded to the person/s concerned
1.15 To attend departmental & communication meeting as requested
1.16 To attend major events in hotel & city as requested by Department Head
1.17 To maintain an up to date account & contact database and details in property management system.
1.18 To ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
1.19 To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
1.20 To ensure that Gloria Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
1.21 To closely coordinate and communicate with outbound sales office with regards to accounts/markets those are serviced by Outbound Sales.
2. General Responsibilities

2.1 To promote efficiency, confidence, courtesy & an extremely high standard of social skills.
2.2 To generally promote and ensure good inter-departmental relations
2.3 To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
2.4 To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
2.5 To maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
2.6 To maintain professional business confidentiality
2.7 To adhere to Company and Hotel rules and regulations at all times
2.8 To have good knowledge of S&C, Microsoft Office & Microsoft outlook. Uses technology available for reports, communication and client correspondences.
2.9 To be flexible to adapt to sudden increase in working hours as per business needs.

3. Occasional Responsibilities

3.1 To report any equipment failures/problems to the Maintenance Department
3.2 To pass any maintenance requests to the Maintenance Department.
3.3 To participate in any Training/Developments schemes as recommended by senior management.
3.4 To comply with any reasonable request made by management to the best of your ability.


Contact Details:
Khalidia Palace Hotel Dubai by Mourouj Gloria
Tel: 023044555
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings