IT Specialist @ Hotel Indigo Dubai Downtown

Industry:
Hotels
Department:
IT and Computers
Job Role:
Other Role
Level:
Supervisor
Location:
United Arab Emirates (UAE)
Area:
Dubai
Salary Description:
Competitive
Posted:
22-Feb-20
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
EMEAA16543

About us
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
And just like our hotels, no two colleagues are the same. So, we're curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we're excited to meet spirited characters who can delight the most curious guests.
The hotel will boast 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighborhood story, the story of Dubai creek. Other facilities that our guests can expect include an infinity pool deck, fully equipped fitness center and our neighborhood café and bar, both offering seamless service and array of experiences reflecting this expressive neighborhood.

Your day to day
In a nutshell, as an IT Specialist, you will provide first level support for both users and guests for various IT and Business applications. You should excel on administrative tasks, communication, time management, incident management, problem management, change management with attention to detail.
You will also be effective in the role when all IT Systems are running smoothly in the hotel and the IT function is acting in a proactive manner rather than reactive and when IT is driving efficiencies in the use of applications enabling the other departments to successfully complete their tasks.
You are expected to solve technical and operational challenges in the scope of IT reported by users; follow the hotel's code of practice as related to security and operation of computer systems with a thorough knowledge of standards of operating procedures. To support computers in hardware and software malfunction in coordination with all the departments; and to manage and prioritize any IT problems, impacting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.

What we need from you
Hotel Indigo Dubai Downtown is scheduled to open Q2 2020 and we are now seeking an experienced and lively IT Specialist to join our IT team.
As the first lifestyle branded hotel of IHG in the Middle East, this exciting project really is something to be part of. This is a great opportunity for talented hospitality and Finance professionals to step up in their career and experience a new challenge in a trendy lifestyle brand.
You'll report to the Technology Manager, and you'll play a big role in supporting the overall success of the hotel.
The right fit for this role is someone who has solid hotel background with an energetic and fun personality. He/She should be passionate about people and hospitality. Excellent communication and problem-solving skills are essential. If you are this person, we'd like to meet you.
Ideally, you will be dedicated, courteous and a self-motivator along with a positive attitude. You are a strong team player, enthusiastic and flexible. You should have a diploma / degree in hotel management or accounting and previous experiences within a hotel environment. Good English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

What we offer
Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We'll reward all your hard work with a great salary and benefit package.
What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

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Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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