Reporting Specialist

Other Department
Job Role:
Other Role
Staff- Line level
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

About us
IHG® (InterContinental Hotels Group) is one of the world's leading hotel companies with a presence in almost 100 countries. We create Great Hotels, Guests Love® everyday for millions of people and we are looking for people just like you to join our award-winning team.
At IHG® we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team.
Our portfolio of brands is diverse, unique and exciting. We recapture the glamour of travel with InterContinental® and bring enjoyable travel to everyone with Holiday Inn®. We make business travel really work with Crowne Plaza® and pioneer new concepts to meet changing consumer needs with EVEN® Hotels and HUALUXE®. We've built the world's biggest loyalty brand, IHG® Rewards Club, to show just how much we value our members. IHG's most important assets, though, are the hundreds of thousands of great people who work with us around the world.
We bring True Hospitality to everyone by connecting our portfolio of leading hotel brands, our leading-edge systems and our ways of reaching customers, with the passion and dedication of our colleagues around the world. Individually, these are strengths. Together, they give us the platform to deliver exceptional growth and the confidence to know we can make a difference to travellers everywhere.

Your day to day
Job Summary
This role provides support to Campaign Effectiveness team and is responsible for transforming campaign data into reports, dashboards, and actionable insights to help key business decisions.
Essential Duties and Responsibilities

• Measure and report performance of campaigns against goals (ROI and KPIs) and provide recommendation to improve performance to key stakeholders.
• Analyze campaign performance, identify customer trends, and present data-driven recommendations to drive customer acquisition, engagement, and retention.
• Review and analyze all marketing efforts including performance by individual campaign channels to identify successful elements and work to continuously identify opportunities for improvement.
• Work closely with functional groups-brands, channel, product, loyalty and marketing - to help formulate strategic direction of marketing efforts.
What we need from you

• 2 to 3 years' experience in an analytical role
• Strong analytical and problem-solving skills with familiarization on exploratory data analysis
• Demonstrate ability to synthesize data, interpret data, and process observations into actionable recommendations
• Familiar with data visualization as method of presenting findings to stakeholders
• Hands-on experience with coding using statistical software or programming languages (SAS, SQL) to analyze structured datasets to answer business problems.
• Advanced Microsoft Excel skills
• Effective communication skills including presentation skills. The job will require frequent interaction with stakeholders.
• Ability to set goals and execute under tight deadlines with minimal supervision.
What we offer
Experience Pay • Regularization after 3 months • Hotel Discounts Worldwide for you and your family and friends • Retirement Plan • Medical Insurance (for employee and immediate family members) • Dental Insurance • Life Insurance • Accident Insurance • 30 days Leave Credits (15 days convertible to cash) • Incentive Programs • 20% night differential shift • Global Recognition Programs • Global career opportunities, training and room to grow opportunities • Great location • And Much More!
So are you finally ready to get a great career?
Apply today and see for yourself why IHG is one of the leading hotel companies in the world.
To Apply: 1. Click "Apply Online" and Create (or update) your profile. Upload a copy of your updated Resume. 2. Upload a copy of your SSS ID/ SSS E1 Form and NBI Clearance if available. 3. Walk in from Mondays thru Fridays between 10am and 4pm. Bring a copy of your resume, copy of your SSS ID or E1 Form, a copy of your NBI Clearance & a valid ID. IHG® is an equal opportunity employer.
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Contact Details:
Intercontinental Hotels Group (IHG)
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Contact: HR Department

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