A Confident professional with over 33 years’ experience in IT, HR, Facilities, Inventory, Logistics, Hotel, Retail, Restaurant, Concierge & Call Center Customer Services Excellence.
In addition to being:-
• Certified First Aid Responder
• Certified Fire Emergency Trained
• Certified Internal Auditor for ISO
• Bachelors in Arts
• Diploma in Mechanical Engineering
SKILL & RESPONSIBILITIES COMPETENCE – IT & Facilities
Information and Communication Systems. (ERP)
Develop detailed Information Systems for the Group. IT, Facilities, HR, Inventory & Logistics, CRM Retail & Restaurant
Participate in all strategic decision making, development of policy and procedures including safety security and disaster recovery.
Ensure timely provision of resources, maintaining smooth operation over-all passive and direct operations.
Information Technology.
Maintain OS, Server & Systems Hardware and Software are at peak performance.
Including Standalone Servers, Exchange, SQL, Oracle, or on HYPER-V, APPLE IOS, Company network infrastructure & Wi-Fi,
Plan for Company Migration to Cloud. Office 365.
ETISALAT M2M AND B2B point of contact.
PBX Telephone systems. (PANASONIC, AVAYA, GS Wave - Grandstream)
IP CCTV systems and Digital signage.
ISO Certified 18th December 2018
Facilities management
Monitor and ensure Safety and Cleanliness maintained at all times.
Controlling Facilities budgets and daily purchases.
Ensuring the Profit Centers are effectively run while maintaining healthy cost control.
Updating incoming and outgoing IT & Facilities related bills & invoices
Regular interaction, Store Managers, Brand Managers and Warehouse Managers.
Manage Inventory & Logistics and ensure smooth coordination and execution.
Event Management
Overseeing budget, control and execution of critical in-house requirements for events at HO and sites, such as musical performances, drama concerts, literary events etc.
Procurement.
Purchase requisition sourcing, evaluating & selecting vendors, establishing direct link with suppliers and service contractors and deal negotiations.
Point of Sale systems. (MICROS, FEDELIO, MRMS, LS-RETAIL, Shawman and Crux)
Support HR for Time and Attendance on a daily basis to ensure accurate, end of month salary disbursement.
Assistance to the recruitment of staff in languages of Hindi and Bengali.
In-house Entry and Basic Training of all staff on IT usage and Facilities Safety and emergency procedures.
Manage all Facilities Profit Centers.
Etisalat/Du B2B and other services.
Retail & Restaurant: Micros Fidelio & Shawman POS
Staff Accommodation
Source & Maintain Staff accommodation. Check for Safe and Clean Environments. Address apartment problems with timely correction.
Manage all Profit Centers for Retail & Restaurants.
Facilities Safety & Security.
2015 - Present (9 Years)
Create Specialist Fabrication Services LLC, United Arab Emirates UAE
Implement ERP for the full Group. Policy and Procedures. Ensure Financials,CRM, HR, Inventory & Logistics, & Facilities Management