A senior IT professional with 13 years of experience delivering IT service, support, software deployment & project management supporting organization and its users to reach business goals. Successful track record of delivering and supporting transformation teams and projects. during my last 13 years I have handled IT Support, network/IT Infrastructure deployments & IT service management based on ITIL framework. I align IT strategy with company objectives, following best practice to drive business adoption with a ‘CHANGE’ mindset. My ability and well coordination with user/ client has led to the successful delivery of IT Support and limited downtime for request & incidents.
2018 - Present (6 Years)
Atkins | Faithful+Gould (SNC-Lavalin Group), Saudi Arabia
• Manage major Project IT mobilizations