Industry : Other Industry
Department : Front of House
Location : Bristol, United Kingdom
Level : Staff Line level
Posted : 05 Aug 2022
Job Role : Front Office Agent
Recruiter : Marriott International
Job Ref : HOZ74864
Employment Type: Permanent
Job Type :
Validate Through : 2022-09-04
Salary Range (monthly): USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
Job Number 22104525
Job Category Rooms & Guest Services Operations
Location Bristol Marriott Hotel City Centre, 2 Lower Castle Street, Bristol, Bristol, United Kingdom VIEW ON MAP
Located Remotely? N
Position Type Management
Are you a friendly, confident and enthusiastic individual seeking a career in hospitality? We have an exciting opportunity in our front office team, as an assistant front office manager. You will be part of the Marriott family offering outstanding service to our guests and associates. You will also have access to our exclusive benefits and training opportunities! This role is salaried at £26,000 a year.
- Private Medical Care
- Access to Marriott Pension
- Paid Me Day
- Relocation Benefit*
- Free hot meals on shifts
- Free use of our on site Gym
- Discounted stays at Marriott hotels worldwide
- Cycle to work scheme
- Free Car parking
- Service awards and recognition gifts
Ø Assist the Front Office Manager in administering Front office functions and supervising staff on a daily basis.
Ø Assist with the HR duties of the department including recruitment, performance reviews and training.
Ø Maintain guest satisfaction scores and ensure compliance of brand standard throughout the operations.
Ø Empower hosts to provide excellent customer service and understand expectations
Ø Ensure the development of supervisors and hosts in order to promote in the future.
What do you need to apply?
We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns. The ideal candidate will have at least 2 years' experience in the guest services, front desk or related professional area as a supervisor or a manager. It is desirable to have experience within hospitality but not essential. The ideal candidate will be well presented, have excellent customer service skills and be flexible to work all shift patterns.
A little more about us..
The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under UK or local laws.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.