Industry : Other Industry
Department : Front of House
Location : Kyoto, Japan
Level : Staff Line level
Posted : 23 Sep 2022
Job Role : Guest Services Associate
Recruiter : Marriott International
Job Ref : HOZ17371
Employment Type: Permanent
Job Type :
Validate Through : 2022-10-25
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
Job Number 22165833
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Kyoto, Kamogawa Nijo-Ohashi Hotori, Kyoto, Kyoto, Japan VIEW ON MAP
Located Remotely? N
Position Type Non-Management
**Japanese language skill is a must for this prosition.
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.