Restaurant Guest Ambassador

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Restaurant Guest Ambassador

Posting Date May 11, 2022
Job Number 22075533
Job Category Food and Beverage & Culinary
Location The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VIEW ON MAP
Brand The Luxury Collection
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Restaurant Guest Ambassador.

The Restaurant Host/Hostess will report to the Restaurant Manager and she/he will be part of a F&B department.

This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.

What we offer

• Professional career progression at international level in 7300 Marriott hotels
• Learning and development opportunities online, on the job and in class
• Discounts on hotel rooms, gift shop items, food and beverage
• Experienced management & motivated and engaging colleagues
• Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
• Canteen service and uniform

What you'll do

• Supply guests with directions and information regarding the restaurant and the hotel
• Manage the reservations by phone, by email and face to face
• Answer, record, and process all guest calls, messages, requests, questions, or concerns
• Liaising with Event and the restaurant team for special events and occasions
• Liaising with other departments (F&B, Sales and Front Office) for VIP guests and special celebrations
• Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant

What we're looking for

• Fluent English is a must
• Understanding of luxury hospitality F&B operations
• Experience in the same role in fine dining restaurants would be an advantage
• A warm, people-oriented demeanor
• A team-player attitude

• Positive outlook and dependability

Explore our very big world

As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.