Job Description For Tennis Coach
Job Number 22165096
Job Category Golf, Fitness, & Entertainment
Location The Ritz-Carlton Grand Cayman, P.O. Box 32348, Grand Cayman, Cayman Islands, Cayman Islands VIEW ON MAP
Located Remotely? N
Position Type Non-Management
Responsible for leading the operations of the tennis department, providing tennis lessons, and coaching to guests.
Responsible for greeting all guests and assisting them with requests or services. Responsible for checking appointments, renting equipment, selling of retail, hosting tournament and events, running kids camps, organising clinics and programs, maintaining the courts, keeping the tennis facility clean and safe, maintaining proper email contact to locals and guests and helping out in the tennis attendants to ensure an efficient operation
Ideal candidate must have:
- Have a minimum of 6 years' experience coaching tennis at all levels of play and age. Needs to be specialized in training kids starting age 3 years and up. Has to have experience in teaching Cardio Tennis and other adult clinics and drills.
- Playing level needs be a minimum of 5.0 USTA. Must be able to play on competitive level throughout the day
- Excellent guest service skills and communication skills (English required)
- Must be able to work flexible working hours, weekends and holidays
Provide group and private tennis instruction to children and adults. Schedule individual and group tennis lessons and clinics. Make tennis court reservations by writing in guest name on schedule. Arrange tennis matches for guests without partners. Fill in as a tennis player in tournaments when necessary. Roll, brush, and line tennis courts to maintain proper playing conditions and appearance. String tennis racquets, make minor repairs, and send racquets out for repair as necessary to maintain tennis equipment in proper working order. Provide information to guests about available recreation facilities, activities, lessons, and equipment. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.