About Us

Mercure Gold Hotel Dubai welcomes visitors to enjoy four-star hospitality in downtown Dubai. Refurbished in 2017, the hotel is ideally located in the central hub of the city, and positioned at the forefront of Dubai business and leisure activities. The sublime central location with close proximity to Dubai Mall, Sheikh Zayed Road, Burj Khalifa, Exhibition Centre and Jumeirah - La Mer equally suit leisure and business travelers with 184 rooms and suites, 4 outlets, swimming pool, gymnasium along with elegantly appointed meeting rooms. The Hotel is a true social, dining and entertainment destination on its own redefining business and leisure hospitality experiences. Whether guests plan to explore the entire city or simple relax indoors, Mercure Gold Hotel in itself offers an inspiring destination with a great personality.

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Guest Relations Officer (Female with International Languages)

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Industry : Hotels & Resorts

Department : Front of House

Location : Dubai, United Arab Emirates UAE

Level : Staff Line level

Re-posted : 31 Jul 2022

Job Role : Guest Relations Officer

Recruiter : Mercure Gold Al Mina

Job Ref : HOZ50328

Employment Type: Permanent

Job Type : Full Time

Validate Through : 2022-08-28

Salary Range (monthly): AED 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competitive Salary Offered

Job Description For Guest Relations Officer (Female with International Languages)

Job responsibilities:

To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.

Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating procedures.

Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guests relation at all times.