Guests staying at Le Meridien Dubai Hotel & Conference Centre can now experience exceptional service through their smart phone
PERSONALISED BUTLER IS JUST A MESSAGE AWAY; GUEST SERVICE COMMUNICATION GETS MORE EFFICINET, MOBILE BASED
Dubai, UAE, July 12, 2015: Le Méridien Dubai Hotel & Conference Centreis largely outfitted with the latest in amenities, guest comforts, customer-service and room-service technology. In particular, the hotel is among the handful of hotels in the region to offer fully integratedtext messaging and mobile technology to enhance guest experience and streamline operational challenges.
Guests at Le Méridien Dubai Hotel & Conference Centrewill have exceptional choice and control over their entire hotel stay with the ability to order room service, wake-up call, make dinner reservation, request their bill, enquiries etc. by sending a text message through either WhasApp, BBM or iMessage to the message number provided. In today's technologically progressive culture, that means providing them with a virtual-assistant over their hotel stay, just with a few finger-tapsand swipes from their phone.
‘Stay in Touch 24/7’ technology at Le Méridien Dubai Hotel & Conference Centresaves time, improves basic operation, provides personalised and tailor-made offers and also replaces out-dated and inefficient procedures. This out-of-box approach gives its guests a real-time voice by allowing them to send enquires, requests and concerns to the concerned departments via text message and receive an instant reply.
Fusion of mobile and wireless technology and customer-centric approach permits Le Méridien Dubai Hotel & Conference Centre to give guests the service they want without disturbing them.
Royal Club @ Le Méridien Dubai Hotel & Conference Centre
The hotel has also introduced a special promotion valid during Dubai Summer Surprise forLe Royal Club rooms. Guests wanting to book for this special offer can message the hotel's WhatsApp or iMessagenumber + 971 56 9919329by sending ‘RC’ from their smartphone. Travellers are gradually relying on their smartphones while traveling for bookings, navigating across the city, shopping etc. thus exposing a huge opportunity for Le Méridien Dubai Hotel & Conference Centreto connect with their customers and provide superior customer service.
Guests stayingat Le Royal Club @ Le Méridien Dubai Hotel & Conference Centre, can experience some of the very best accommodation Dubai has to offer in addition to the exclusive private check-in lounge and outdoor pool as well as a la carte breakfast, fresh fruit platter, afternoon tea and cocktails in the privacy and comfort with the latest in technology and guest comfort like personalised butler and customer service.
Dubai Summer Surprise Le Promotion at Royal Club, Le Méridien Dubai Hotel & Conference Centre:
Starting from AED 549++ Single / Double Occupancy
30% discount on F & B (inclusive of private dining)
40% discount on Traditional & Signature Hammam at Le Royal Club Spa
Enjoy all the additional benefits of Royal Club, including breakfast, airport transfers, happy hour and afternoon tea.
Offer Valid until September 5, 2015.
About Le Méridien Hotels & Resorts
Le Méridien , the Paris-born hotel brand currently represented by nearly 100 properties in more than 35 countries, was acquired by Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) in November 2005. With more than 75 of its properties located in Europe, Africa, the Middle East, and Asia-Pacific, Le Méridien provided a strong international complement to Starwood’s then primarily North American holdings at the time of purchase. Since then, Le Méridien has gone through a brand re-launch, which included a large scale hotels product consolidation and redefined brand strategy. Through partnerships with some of the world’s most creative minds, Le Méridien has transformed numerous guest touch points, thus bringing unique, interactive and curated experiences to its guests. Plans call for dynamic expansion of Le Méridien Hotels and Resorts within the next five years, concentrating on markets in Asia-Pacific and the Americas. Le Méridien recently opened new hotels in Columbus (Ohio, USA), Charlotte (North Carolina, USA), Indianapolis (Indiana, USA), New Orleans, Chicago, Tampa (Florida, USA), Cairo, Bahrain, Bali, Atlanta, Oran (Algeria), and Zhengzhou (China), and will open in the next 12 months in Bangkok, Gurgaon (India), Mahabaleshwar (India), Thimphu (Bhutan), Paro (Bhutan), Dhaka (Bangladesh), Ho Chi Minh City (Vietnam), Qingdao (China), Leshan (China), and Putrajaya (Malaysia).