Hilton Ras Al Khaimah Resort & Spa Receives Major Honour
Ras Al Khaimah’s Leading Resort Adds To It’s Growing Awards List
UNITED ARAB EMIRATES– May 2012 – Hilton Ras Al Khaimah Resort & Spa has triumphed once again to win another award and add to its growing list of honours. In addition to *Tripadvisor and Holidaycheck awards won earlier this year, the hotel has now been named 2011 Brand of Excellence by Hilton Hotels & Resorts for Middle East & Africa region.
This Hilton Hotels & Resorts best in class award recognises the property for outstanding performance on loyalty, service, condition and cleanliness based on Satisfaction And Loyalty Tracking (SALT) and Quality Assurance (QA) scores. The SALT guest survey tool is forwarded to guests after checkout to request feedback on their stay. QA is a half-yearly, internal audit checking brand standards across a range of criteria. Hilton Ras Al Khaimah Resort & Spa won the accolade ahead of 50 hotels in the Middle East & Africa region.
Mohab Ghali, Hilton Worldwide Country Manager Ras Al Khaimah said "I always believed that the heart, soul and the main reason of our success is the quality and dedication of the team members behind it. This is a very big achievement not only for our resort, but for the cluster and the wider Ras Al Khaimah community too."
A second internal award was also presented to the hotel recently, this time for the commitment and passion of the hotel’s team members. Thursday 17th May the Blue Energy Award for Middle East & Africa, the dedication and unique spirit of the property’s vibrant and professional culture which enables the team to live the values and deliver first class customer service all day, every day.
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* Hilton Ras Al Khaimah Resort & Spa won Tripadvisor, Inc Traveller’s Choice Award for Best Relaxation Spa as well as being included in the Top 400 Hotels Worldwide by Holidaycheck.com’s Holiday Check Award 2012 both honours are voted for by hotel guests and holidaymakers.
Hilton Ras Al Khaimah Resort & Spa is located along Maaredh Street, Ras Al Khaimah, United Arab Emirates. For inquiries and reservations, please call +971(0)7 2288844 or visit www.rasalkhaimahresort.hilton.com about Hilton Hotels & Resorts One of the most recognized names in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader in hospitality. From inaugural balls and Hollywood award galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. The flagship brand of Hilton Worldwide continues to build upon its legacy of innovation by developing products and services to meet the needs of tomorrow's savvy global travelers while more than 144,000 Team Members shape experiences in which every guest feels cared for, valued and respected. Today, the Hilton Hotels & Resorts portfolio includes more than 540 hotels in 79 countries and the brand remains synonymous with "hotel." Access the latest Hilton news at www.hiltonglobalmediacenter.com or begin your journey at www.hilton.com.
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