Ramada Downtown Dubai receives 2015 Trip Advisor Certificate of Excellence
Recognised as a Top Performing Hotel for second year in a row, as reviewed by travellers
DUBAI, UAE (May 26, 2015) – Ramada Downtown Dubai announced that it has received a TripAdvisor® Certificate of Excellence award, for second year in a row. Now on its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great l reviews on the world’s largest travel site.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Samir Arora, General Manager, Ramada Downtown Dubai, commented: “I would like to commend the team for continuously striving to provide excellent service to every guests. We place high importance not just on top-quality accommodation and facilities, but also in training and honing our associates to be cordial and professional, as they are in the front line of the hospitality business. In addition, I would like to thank express our gratitude to our guests, for their positive feedback, and this award will further motivate us to step up our service and offerings.”
"TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”.
About Ramada Downtown Dubai
Ramada Downtown Dubai is located within the city’s vibrant commercial and tourist centre. The hotel provides a great view of Burj Khalifa, the tallest building in the world, and overlooks the spectacular Dubai Fountain. It is a short walk away from The Dubai Mall, as well as to a wide array of dining venues along Downtown Dubai. Its prime location makes it ideal for all types of guests – business travellers attending conferences and exhibitions, extended holidays for families, or guests on short Dubai getaway. The hotel offers a modern luxurious city suite living with its spacious accommodation and tasteful interiors complemented by an outstanding service. Guests can choose from a range of options including a junior suite, one-bedroom suite, two-bedroom suite and the luxurious four-bedroom penthouse. Kenza Restaurant, located at the hotel’s second floor, is an all-day dining venue that serves a delectable selection of local and international dishes. The hotel amenities include a well-equipped gymnasium and a large outdoor swimming pool where the guests can rejuvenate and relax amid the hustle and bustle of the city.