SOFITEL DUBAI DOWNTOWN CELEBRATES WINNING ‘WORLD’S LEADING HOTEL SERVICE’ AT THE WORLD TRAVEL AWARDS
Prestigious award highlights the hotel’s commitment to service excellence
20 December, Dubai, UAE: Sofitel Dubai Downtown, the luxury five-star hotel located in the heart of Downtown Dubai, has won the prestigious ‘World’s Leading Hotel Service Award’ at the Grand Final Gala Ceremony of the World Travel Awards 2015, held recently in Morocco. The highly commended accolade recognises the commitment to excellence demonstrated by Sofitel Dubai Downtown’s ambassadors and cements its reputation as a world class business and leisure destination.
The hotel has succeeded in building stronger bonds with its guests thanks to its consistently high standards of service and its ability to create genuinely memorable experiences.
Commenting on the award, Ammar Hilal, General Manager of Sofitel Dubai Downtown, said: ‘We are immensely proud of our achievement, this recognition is a huge honour and testament to the passion and dedication of our ambassadors in delivering a highly personalised ‘Cousu Main’ service, anticipating and understanding the needs and desires of every guest. This award will inspire our team to continue to achieve excellence across all our service offerings.’
World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. It is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire.
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